An agent that runs your approval process to the standard you set.

Approvals do not fail because somebody was careless. They fail because the arithmetic does not work.

One new subcontractor is five things to verify, from five different sources, each expiring on its own schedule. Forty subcontractors is two hundred verifications. One vehicle is three reports and a judgment call. Sixty vehicles a month is a full-time job that nobody is employed to do full time.

So the process runs properly on the first few cases and by exception on the rest. Nobody chose that. There were more steps than there were people, and the work still had to start.

An agent runs every step, on every case, at whatever volume arrives.

Collecting the paperwork is easy. Keeping track of it and acting on it takes the time.

Getting a certificate off a subcontractor takes five minutes. The time goes on everything after that: knowing it expires in nine days, knowing the subcontractor it belongs to is booked for another three weeks, and making sure somebody acts before it lapses rather than after.

Three cases, and the judgment each one turns on.

A subcontractor's insurance runs out in nine days, and they are booked on a job that lasts three weeks. The agent does not wait for the certificate to lapse. It puts that subcontractor's approval on hold, tells the person who booked them, and asks the subcontractor for the renewal now.

A used-vehicle dealership is weighing a car that meets every buying rule except mileage, and only slightly over. Instead of rejecting it automatically, the agent puts it in front of a buyer and says why. A car that close to the limit is one somebody would want to look at rather than lose to a rule.

A staffing agency has a worker on a client site whose certification lapses next month, mid-placement. The agent flags it before the client does, holds that placement's compliance status, and chases the renewal, so the gap is closed while the worker keeps working rather than pulled after the fact.

In all three the reading took a second. The decision is the work, and it depends on knowing the case rather than the document.

The agent does not give legal advice. It measures what arrived against your own terms and conditions and your internal policies, and it shows you where you are exposed.

A gap in the paperwork costs nothing until the day it costs everything.

A subcontractor's liability insurance expired four months ago and nobody noticed. The certificate was checked on the day they started and it was valid then, and after that nobody was tracking it. Then there is an accident on site.

The claim goes in and it is denied, because the subcontractor had no valid insurance on the day it happened. The exposure lands on your business instead: the damage, the injury, the legal costs, and the questions your own insurer will ask about a company that let an uninsured contractor work for four months.

Nothing about that was hard to prevent. Somebody had to look at one date, on one certificate, in a month when there was already too much to do.

An agent keeps checking after the approval, so the gap never opens in the first place. That is the difference between having protection and finding out you did not.

Knows the process · runs every step · chases what is missing · decides or stops

It runs the process, not one task inside it.

• It knows what this case actually requires. A subcontractor working on a roof needs different insurance from one working in an office. The requirements come from your rules rather than a generic checklist.
• It runs every step, including the ones a person would have skipped, and it knows which steps depend on which, so nothing sits waiting on something that already came back.
• It goes and gets what is outstanding. It asks the vendor for the documents still missing, asks again when they do not arrive, and pulls the reports the decision rests on.
• It reads each result in context, judging whether a difference matters for this counterparty, this job, and the position you normally take.
• It passes what clears and records why it cleared, so an approval is a decision with reasons behind it rather than a tick in a box.
• It keeps the file true after approval. Expiry dates, renewal windows and re-checks go into your calendar, so a file that was complete in January is still complete in June.
• It stops what does not clear and explains why, sending it to the person whose decision it is with the clause or the missing item attached.

Your thresholds, your tolerances, your rules

What passes follows your standard, not a general one: the insurance limits you actually require, the payment terms you actually take, the clauses you have learned to argue and the ones you let go, and the condition something has to be in before it is worth your money.

Your agent is built against those rules. It applies the position your business already holds, and when you change that position, it changes with you.

Nothing passes, and nothing stops, without a reason you can see

Every approval records which steps ran and what came back from each one. Every stop points at the thing that caused it. Where the agent made a judgment, the reason is written down. Where your rules did not cover the situation, it stops instead of deciding.

You are not handing your approvals to a black box.

Who this is for

This suits businesses where something has to clear a series of checks before it is allowed through, and where those checks come round again. Companies onboarding subcontractors and suppliers. Dealerships and other buyers of inspected stock. Staffing and services firms signing client agreements and keeping their people compliant. Property and facilities managers. Anyone whose renewals have quietly extended on terms they would not sign today.

If there is a process in your business that only fully runs when somebody has time, that is a build.